Thank you for shopping with Bamboo Autocare. Below are the terms and conditions of our shipping policy.
- Domestic Shipping Policy
- Orders are dispatched within 1-2 business days (excluding weekends and public holidays)
- Delivery times may vary during peak periods or due to carrier delays. We will notify you if significant delays occur.
- Free shipping on orders over $100 (after discounts, before taxes)
- Shipping Fees for Orders Under $100: Fees are calculated based on item size, weight, delivery location or set at flat rate $20.
- Shipping methods and fees may be adjusted based on operational needs.
- Standard Courier Service
- We use tracked signature-required delivery (e.g., CourierPost or NZ Post) for most orders.
- Deliveries to rural areas may take longer.
- PO Box addresses are not accepted—please provide a physical delivery address.
- Tracking numbers will be emailed once your order is dispatched (active within 24 hours).
- Restrictions: Hazardous materials cannot be shipped via standard courier.
- Local Delivery Service
- Free delivery for bulk orders within Auckland areas.
- Weekly runs to Hamilton—contact us for delivery schedule.
Need help? Email us at info@bmbautocare or call 092189560 for shipping inquiries.