Frequently Asked Questions (FAQs)

Welcome to the Frequently Asked Questions page of BMB Autocare. This Frequently Asked Questions section provides answers to common questions about shipping, orders, products, and services in New Zealand. Whether you are purchasing car detailing supplies, polishing machines, or truck accessories, our Frequently Asked Questions help you quickly find the information you need.

Shipping Frequently Asked Questions

How long will it take to receive my order?

We usually process and dispatch orders within 1–2 business days. Delivery times typically range from 1–10 business days depending on your location in New Zealand and courier availability.

Do you offer free shipping?

Yes. We offer free nationwide shipping on orders over $200 within New Zealand.

Product Frequently Asked Questions

What brands does BMB Autocare supply?

BMB Autocare supplies professional automotive and detailing brands including KLCB, RUPES, Koch-Chemie, BASR, JUSN Design, AT AutoTuner, DynoLink, and Lutian. These brands are widely trusted by detailing professionals and automotive enthusiasts across New Zealand.

Order Frequently Asked Questions

Can I modify my order after placing it?

If your order has not yet been dispatched, please contact our team as soon as possible. We will do our best to update your order before it ships.

Do you offer wholesale pricing?

Yes. We work with car detailing studios, dealerships, and automotive businesses across New Zealand. If you are interested in wholesale pricing, please contact us and our team will assist you.

Contact Frequently Asked Questions

Where are you located?

Our warehouse is located at 10/6 Brick Street, Henderson, Auckland 0610, New Zealand.

How can I contact BMB Autocare?

You can contact the BMB Autocare team by phone at 09 218 9560 or email us at info@bmbautocare.co.nz. For additional assistance, please visit our Contact Us page on the website. Our team is always happy to help with any additional questions.